Frequently Asked Questions

Check most frequently asked questions here
General questions
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General questions
What is Santorini Store?
Santorini Store is an online shop where you can find top-notch electronics, accessories, chilling appliances, and solutions for load shedding.
What products does Santorini Store ZA offer?
Santorini Store ZA offers a wide range of hookahs, hookah accessories, and chilling appliances, including
bowls, hoses, coals, flavors, tongs, charcoal burners, and more.
Can I order products from Santorini Store outside of South Africa?
At this time, Santorini Store only ships to addresses within South Africa
How long does it take to receive my order from Santorini Store?
Our delivery through Fastway Couriers takes a time of 2-3 business/working days after order has been processed.
Order processing takes 1-2 days, you will be notified via e-mail after order has been processed.
How do I place an order on Santorini Store?
You can place an order on www.santorinistore.co.za by adding products to your shopping cart, entering
your shipping and payment information, and submitting your order.
What payment methods does Santorini Store accept?
Santorini Store accepts payment via Visa, Mastercard, American Express, MTN Mobile Money, AirtelTigo Money, Ozow, M-Pesa.
Can I return a product I ordered from Santorini Store?
Yes, Santorini Store offers a 30-day return policy for products that are unused, unopened, and in their
original packaging. Please visit our returns policy page for more information.
How can I contact Santorini Store?
You can contact Santorini Store  by emailing us at info@santorinistore.co.za or by using the
contact form on our website.
What is Santorini Store?
Santorini Store is an online shop where you can find top-notch electronics, accessories, chilling appliances, and solutions for load shedding.
What products does Santorini Store ZA offer?
Santorini Store ZA offers a wide range of hookahs, hookah accessories, and chilling appliances, including
bowls, hoses, coals, flavors, tongs, charcoal burners, and more.
Can I order products from Santorini Store outside of South Africa?
At this time, Santorini Store only ships to addresses within South Africa
How long does it take to receive my order from Santorini Store?
Our delivery through Fastway Couriers takes a time of 2-3 business/working days after order has been processed.
Order processing takes 1-2 days, you will be notified via e-mail after order has been processed.
How do I place an order on Santorini Store?
You can place an order on www.santorinistore.co.za by adding products to your shopping cart, entering
your shipping and payment information, and submitting your order.
What payment methods does Santorini Store accept?
Santorini Store accepts payment via Visa, Mastercard, American Express, MTN Mobile Money, AirtelTigo Money, Ozow, M-Pesa.
Can I return a product I ordered from Santorini Store?
Yes, Santorini Store offers a 30-day return policy for products that are unused, unopened, and in their
original packaging. Please visit our returns policy page for more information.
How can I contact Santorini Store?
You can contact Santorini Store  by emailing us at info@santorinistore.co.za or by using the
contact form on our website.
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